Order Ahead Board

Calmer pickup flow for teams. Clearer handoff for customers.

Espressly Pickup Board is a Roku-powered display for pickup order visibility. It can help teams and customers track pickup flow across eligible Square orders, not only app-based orders.

Requires a Roku TV or TV with Roku device, setup/review, and approval in Espressly terms. It is an optional operations layer, not required for onboarding.

Order received

Staff sees incoming demand with clearer visibility.

Prep in motion

Queue context helps teams prioritize and communicate timing.

Ready state

Pickup signals reduce confusion at the handoff point.

Calm handoff

Guests feel informed, staff stays in control during peak windows.

OrderBoardHandoff
Customer paying at a coffee shop counter while the barista helps with the order
Calm handoff Pickup clarity is a hospitality moment, not just an operations metric.
Queue visibility
Reduce confusion during peak pickup windows.
Faster handoff
Coordinate prep and customer arrival flow more cleanly.
Staff clarity
Give teams one shared source for what is next and what is ready.
Customer confidence
Clearer pickup communication improves trust and repeat behavior.
“Great pickup flow is not just speed — it is calm coordination between teams and customers.”

FAQ

Order-ahead board FAQ

Operational answers for teams that want less confusion and smoother rush execution.

What is the order-ahead board for?

Espressly Pickup Board is a Roku-powered display for pickup order visibility, helping teams and guests track pickup flow.

Does this help with peak-hour bottlenecks?

Yes. By improving queue visibility and pickup timing cues, teams can coordinate prep and handoff with fewer bottlenecks.

How does this connect with the app flow?

It can support eligible Square orders, not only app-based orders, after setup and operations review.

Is this only for large teams?

No. Smaller teams often benefit most because clearer status communication reduces stress and service ambiguity.

Thoughtful systems. Real hospitality.

Pair your branded app with a calmer pickup operating layer.

Connect Square for app review or book a demo to map handoff flow, rush windows, and board setup.